Airports never skip a step in their process. Your identification will always be verified before you can get on a plane. Yet dealerships frequently skip their “best practices” and ideal processes when their showrooms get busy. No wonder fraud is on the rise!
The most effective way dealers combat fraud is by establishing consistent, repeatable, and enforceable processes that can be followed in their showroom whether there is one customer or 50. Buying a car should be like boarding a plane. Never let anyone skip a step or jump the line.