Free Compliance Quiz
Take our free compliance quiz below to see if you’re truly 100% FTC compliant
Correct answer: yes!
Technology is REQUIRED to catch fake IDs as criminals and AI are making fraud harder to detect.
Informativ’s fraud detection technology scans drivers’ licenses and catches ID fraud early in the sales process, both in-store and remotely – before you waste time on a bad deal. Visit our Fraud Detection page to learn more.
Correct answer: no!
Taking photos of a customer’s driver’s license with a phone or having a customer’s non-public information emailed to a personal email address violates the physical and administrative requirements of the FTC Safeguards Rule. It’s crucial to use a secure method to collect and store customer information needed for a sale.
Our compliance software includes a mobile app that ensures compliant collection, creation and storage of all customer data, guaranteeing a secure, compliant process for every vehicle sale.
Correct answer: no!
On a busy Saturday copies of driver’s licenses or credit applications can easily be left on a copy machine, scanner or a desk. This puts your dealership and that customer’s private information at risk.
To reduce liability, our digital showroom compliance solution removes paper from the sales process, and creates digital deal jackets to securely collect, create, and store all information needed for a sale, while speeding up the sales processing and enhancing security.
Correct answer: yes!
Dealers must ensure credit pulls are compliant by obtaining permissible purpose, requiring a government ID, getting a signed credit app, and issuing a privacy notice. Federal regulations also require an OFAC search, signed risk-based pricing notices, and clearing red flag alerts. If the deal falls through, an adverse action letter is needed. Our credit compliance solutions handle all of this, ensuring FCRA compliance on every deal.
Correct answer: yes!
Many dealers audit deals for compliance and clear red flags after the fact when it may be too late to catch fraud.
Our compliance technology ensures that every step—like OFAC checks, red flag clearance, and risk-based pricing notices—are done at the right time for every deal. This reduces compliance risks and allows real-time monitoring, avoiding last-minute clean-ups.
Correct answer: throughout the sales process!
Post-transaction audits are crucial, but relying solely on them can leave you vulnerable. Compliance needs to happen in real-time, not just after the fact.
Mistakes are easy to make. Implementing our dealership sales compliance software ensures that every sale is compliant from start to finish, regardless of the day’s pace.
Correct answer: yes!
If you’re not storing dead deals securely for five years, you’re at risk!
Failing to store dead deals securely for 5 years violates FTC regulations and can lead to costly lawsuits, especially if a customer challenges your compliance years later.
Informativ’s Compliance Solution simplifies this by ensuring all dead deals are securely stored digitally and are easily accessible, keeping you compliant and protected.
See why Kunes Auto Group relies on Informativ for compliance and fraud prevention at their 34 dealerships.
Correct answer: yes!
More and more dealership data breaches are making headlines—these frighten customers, harm your reputation, and slow sales. While developing showroom compliance processes and using proactive tech is essential, you also need a plan for when those systems fail. Preparing for potential data breaches now can save you from major issues later.
Correct answer: yes!
You can prevent data breaches by controlling who accesses and changes customer data. Our compliance software restricts who can edit records, enforces user-based permissions, and keeps a digital log of all changes, ensuring you and your customers are protected.
Correct answer: yes!
Training is temporary, and turnover is inevitable Enforcing compliance can be tough, especially with salespeople focused on meeting quotas.
That’s why our showroom compliance technology is essential. It ensures a consistent, compliant process across your dealership, even with staff changes.
As Chris Suchy, GM of Nielsen Automotive Group, says, “Ever since we’ve implemented [Informativ’s technology], we have a seamless process with our employees. It’s paperless and, even with several stores, our training is now consistent enough that we can even take an employee from one store, move them to another store without a problem.”
Are you sure you're 100% compliant?
Compliance shouldn’t be a guessing game—but for plenty of dealers, it’s just that. Informativ wants to take away the guesswork. As the industry’s leading compliance software and credit solution partner, we are perfectly situated to answer the burning question: Is my dealership compliant?