Featured Interview
The Compliance Blind Spot:
Why Dealer Risk Starts on the Showroom Floor — Not in F&I
Doug Fusco
Managing Partner, Compliance - Informativ
$659M
Fraud losses prevented
13K+
Fake IDs caught
Thousands
of Dealer partners
Featured Interview
Dealers are reactive where they need to be proactive.
In this episode of Car Dealership Guy's Daily Dealer Live, Managing Partner, Compliance at Informativ, Doug Fusco, breaks down the compliance and fraud risks that most dealers are actively ignoring and explains why the fix can't live in F&I alone.Fusco covers the real cost of a missing deal jacket, why "faster deals" without guardrails create bigger problems downstream, and the one conversation every dealer should have with their sales team this week.Informativ is the platform that unifies credit reports, fraud prevention, dealership compliance, and pre-desking technology into a single workflow trusted by thousands of dealerships."The compliance exposure isn't hiding in F&I. It starts the moment a customer walks in. Without process guardrails built into the workflow, you're relying on training that doesn't stick." — Doug Fusco, Managing Partner, Compliance, Informativ"The tools exist, but the guardrails don't. And when the guardrails don't exist, a staff member can always find a workaround — and usually does, especially on a busy Saturday."— Doug Fusco, Managing Partner, Compliance, Informativ
The stakes, by the numbers
$53K
Potential FTC Safeguards Rule penalty per incident when a salesperson receives customer documents via personal text or email
11%
Of dealers say they can actually retrieve every dead deal from the past five years, a direct FTC and FCRA compliance risk
$191K
What a Dallas dealer paid to settle a single case involving one missing deal jacket
Interview Highlights
5 questions. Answers that change how you run your store.
Q1: What is broken in dealerships today that most people ignore?
Dealers invest in compliance training and policy documentation then watch the same problems repeat. The reason: there are no process guardrails. Compliance relies on...