Case Study
Pohanka Auto Group
“We had many fraudulent deals before Informativ—zero after.”
Identity fraud is on the rise—and auto dealerships are a growing target. For Pohanka Auto Group, the cost of just one fraudulent deal can be huge. That’s why they turned to Informativ to get ahead of the threat.
“The first store we put it in—in Texas a few years ago—we had six fraudulent car sales based on fake IDs before we put the software in,” explains Jimmy Robinson, CFO at Pohanka. “We wasted a lot of time and money chasing the car, doing damage control, working with insurance—which is painful on claims.”
Informativ’s real-time fraud detection tools analyze IDs, credit activity, inconsistencies, and red flags before a deal progresses—giving dealership teams a critical layer of protection at the start of the process.
“We put it in. The next 12 months, we had zero,” Jimmy says. “So I mean, it really makes a difference in the efficiency of the store.”
Beyond stopping fraudulent deals, Informativ also helps document and support the dealership’s efforts to stay compliant—reducing both financial and regulatory risk.
At Pohanka, Informativ transformed their fraud prevention from a reactive fire drill into a proactive, streamlined safeguard.
“The full suite of solutions that Informativ provides is great. We were disjointed before and now that it’s all under one umbrella it’s easier for the stores to manage, easier for us from an audit perspective to dial in what’s happening. We’re also saving money!”
– Ben Stillwagon, Director of IT, Cavender Auto Family
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