“You have control of it. You can safeguard those items.”
In an industry built on trust, data security is non-negotiable. For Pohanka Auto Group, protecting sensitive customer information is just as important as closing the deal—and Informativ makes it possible.
“Everybody’s got a cell phone. Everybody’s got computers,” says Jimmy Robinson, CFO at Pohanka. “If you’re having to collect steps from a subprime customer… where are those documents going before this software? Their salesperson’s personal cell phone? Their personal email?”
Without visibility and control, that kind of exposure poses serious risks to both customer privacy and dealership reputation.
“Now with the software, they can directly upload into there. You have control of it. You can safeguard those items,” he explains. “It’s just really a deal maker.”
Informativ’s built-in safeguards, secure workflows, and fraud-detection protocols help Pohanka protect customer data at every stage—from lead to sale. That peace of mind extends to both dealership staff and the people they serve.
In a time when data breaches and identity theft are growing threats, Informativ’s Total Solution helps Pohanka stay compliant, reduce risk exposure, and maintain customer confidence—because protection isn’t just good policy. It’s good business.
“The full suite of solutions that Informativ provides is great. We were disjointed before and now that it’s all under one umbrella it’s easier for the stores to manage, easier for us from an audit perspective to dial in what’s happening. We’re also saving money!”
– Ben Stillwagon, Director of IT, Cavender Auto Family