“It’s definitely changed the game for us and our customers.”
For Rigo Guevara, the General Sales Manager of Toyota of Cedar Park, the value of Informativ’s Total Solution isn’t just what it does for the dealership—it’s how it improves the dealership experience for buyers, too.
“You know, we had a vision of how can we provide the customer a better experience?” Rigo explains. “And part of that vision was no paper, being fully digital.”
That shift wasn’t just about aesthetics—it was about privacy, professionalism, and building customer trust. “Everything you normally see—insurance, wheels, credit apps, customer information—we were able to upload all of it,” he says. “No more paper lying around, no more exposure of non-public information.”
By digitizing and streamlining the credit and documentation process, Rigo and his team created a cleaner, safer, and more efficient workflow that benefits everyone involved.
“It’s definitely changed the game for us,” he says. “And as time has passed, they’ve only gotten better.”
For Rigo, Informativ is more than a software—it’s a key part of delivering a modern, professional customer experience every day.
“The full suite of solutions that Informativ provides is great. We were disjointed before and now that it’s all under one umbrella it’s easier for the stores to manage, easier for us from an audit perspective to dial in what’s happening. We’re also saving money!”
– Ben Stillwagon, Director of IT, Cavender Auto Family
