“It’s helping us sell cars faster, more compliant, and with an excellent customer experience.”
As one of the largest and most recognized dealer groups in the country, Galpin Motors doesn’t settle for average systems—and Informativ fits right into that standard.
“Compliance has always been a very important part of our business,” says Andy Graff, former COO of Galpin Motors. “We’ve taken it very seriously. We actually have a team dedicated to compliance.”
With 7 rooftops, 183 salespeople, and 53 managers across the group, Galpin needed a platform that could bring structure, efficiency, and clarity across every location.
“Informativ not only has brought compliance and sales together, but it’s also streamlined the process,” Andy explains. “[My sales team] actually says to me, ‘It’s streamlined the process… please, whatever you do, don’t take it away.’”
Using Informativ’s digital compliance technology, Galpin has transformed how its teams prequalify buyers, verify identities, and protect customer information. Fraud checks, compliance safeguards, and digital workflows are all built in—giving staff the tools to move faster without compromising integrity.
“It’s helping us sell cars faster, more compliant, and our customer experience is excellent,” Andy says.
From showroom to F&I, Galpin’s teams are aligned, protected, and operating with more clarity and control than ever before. Informativ isn’t just a tool—it’s a core part of how they win.
“The full suite of solutions that Informativ provides is great. We were disjointed before and now that it’s all under one umbrella it’s easier for the stores to manage, easier for us from an audit perspective to dial in what’s happening. We’re also saving money!”
– Ben Stillwagon, Director of IT, Cavender Auto Family
