Case Study
Gay Family Auto
For Gay Family Auto, Compliance Is Easy
“You’ve gotta have it these days for compliance.”
Gay Family Auto Uses Informativ to Simplify Compliance for Their Sales Team
For Gay Family Auto, compliance used to be a headache. Between ever-changing regulations, paperwork requirements, and training gaps, the sales team often struggled to keep processes consistent—without sacrificing speed.
That changed with Informativ.
“We’ve been doing it for 12 years with you guys,” says Kevin Lardie, General Sales Manager at Gay Family Auto. “It’s really helped us organize and be compliant by all the scanning features and the app—and keeping everything secure on your portal.”
Informativ’s mobile and desktop tools give salespeople flexible ways to collect, store, and transmit sensitive customer information—safely and quickly.
“They can go to the scanner and scan it in, or right at their desk they can take a picture with their phone in the secure app,” Kevin explains. “So it really speeds up the process.”
And it doesn’t just help the team—it enhances the customer experience, too.
“Definitely,” Kevin says. “Being able to scan everything right there in front of the customer—and the credit features—really makes a difference.
Gay Family Auto recently upgraded to Informativ’s Total Solution platform. For Kevin, it was an easy decision.
“You’ve gotta have it these days for compliance,” he says. “It’s all good.”
For Gay Family Auto, compliance isn’t a burden—it’s a seamless part of the process, thanks to Informativ.
See How Informativ Makes Compliance Easy
“The full suite of solutions that Informativ provides is great. We were disjointed before and now that it’s all under one umbrella it’s easier for the stores to manage, easier for us from an audit perspective to dial in what’s happening. We’re also saving money!”
– Ben Stillwagon, Director of IT, Cavender Auto Family