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Case Study
Cavender Auto Family
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Cavender Auto Family Stops Fraud in Real Time with Informativ

Dealership Type: Family-Owned Franchise Dealer Group

Brands Sold: Buick, Cadillac, Chevrolet, Ford, GMC, Jaguar, Land Rover, Mercedes-Benz, Nissan

Locations: Texas — San Antonio, Rockwall, San Marcos

Oklahoma — Specific cities not confirmed — Oklahoma presence retained per Informativ case study copy

The Results

  • Fraudsters caught live on the showroom floor at Cavender’s Mercedes-Benz franchise in Texas and Oklahoma
  • Police called on-site; stolen vehicle recovered before it left the lot
  • Real-time driver’s license scanning deployed across the Cavender Auto Family group
  • Fraud detection shifted from reactive to immediate and actionable

From Detection to Action: Fraud Prevention in Real Time

For Cavender Auto Family — a multi-franchise dealer group with 11 franchised dealerships in Texas and Oklahoma — fraud prevention with Informativ isn’t theoretical. It’s happening in real time on the showroom floor.

“When we expanded our partnership…we went to driver’s license fraudulent scanning and we caught fraudsters in our Mercedes-Benz store right there real time,” says Ben Stillwagon.

The ability to act instantly makes all the difference. “We were able to call the police… and save a stolen car,” he explains.

With Informativ, fraud detection becomes immediate, actionable, and effective — protecting both inventory and revenue across every Cavender location.

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