Case Study

Dealership Type: Family-Owned Franchise Dealer Group

Brands Sold: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Mercedes-Benz, Mitsubishi, Nissan, Ram, Toyota, Volvo

Locations: Wisconsin — Delavan, Elkhorn, Platteville, Greenfield, Oak Creek, Stoughton, Madison, Milwaukee, Beloit, Lake Geneva

Illinois — Macomb, Morrison, Mt. Carroll, Belvidere, Sterling, Sycamore, Woodstock, Antioch, East Moline, Quincy, Lake Bluff, Galesburg

Iowa — Davenport

Minnesota — Apple Valley, Hastings

Kunes Auto Group Depends on Informativ to Control Credit Costs & Compliance Risks Across 34 Dealerships

Kunes Auto Group is a family-owned multi-franchise dealer group operating 38 franchised dealerships across Wisconsin, Illinois, Iowa, and Minnesota. With approximately 2,000 team members across its rooftops, the Kunes team is committed to providing exceptional customer service.

CHALLENGE

With 34 dealerships it was difficult for Kunes’ team of compliance managers to enforce consistent credit and compliant processes. Along with that, the compliance managers spent a great deal of time tracking down old deals and permissible purpose documents.

SOLUTION

Kunes Auto Group partnered with Informativ for its complete dealer credit and compliance platform, Total Solution. The platform for proactive compliance, ID fraud detection, credit reports, and in-market buyer insights includes:

  • ID fraud detection at the beginning of the sales process
  • Verified and prequalified leads with enriched buyer insights
  • Proactive and enforceable showroom compliance
  • Digital collection, creation, and storage of all buyer information
  • Streamlined sales-to-F&I process
  • Flat rate for all hard and soft pull credit reports 
  • Storage of dead deals for the FTC-required five years
 
Schedule a demo with our team to see the product in action.

Informativ's Total Solution allows us to control our credit costs and compliance risk across our 34 dealerships. We have peace of mind knowing there are controls in place that put our showroom on autopilot and ensure our sales team is checking for fraud and complying with the FTC's Safeguards Rule — while also making the sales process faster and more enjoyable for our customers. Informativ is a true partner in the success of our dealerships.

Dave Arndt
Director of Compliance, Kunes Auto Group